Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Kitty City Cat Scratcher Refill is designed to answer your cat's natural scratching instinct while helping protect your furniture. Crafted from durable corrugated cardboard, these scratch pads offer a textured surface that many cats find satisfying to rake with their claws. The pack includes two double-sided pads, so you get more scratching life from every piece and greater value over time. Each pad measures 10 inches by 18 inches by 1.5 inches, making it a versatile fit for select Kitty City furniture or a standalone scratcher for flexible placement around the home.
Position the scratcher near favorite lounging zones or along a busy pathway to invite your cat to stretch, scratch, and engage. Regular scratching may offer an outlet for natural paw maintenance and could help redirect scratching away from furniture. The lightweight pads are easy to move, rotate, or store when not in use, and the double-sided design helps maximize life per pack, reducing the need for frequent replacements.
Kitty City focuses on practical, cat-friendly design that blends functionality with home-friendly materials. The 10" x 18" footprint works well in apartments and larger spaces alike, while the double-sided construction offers extended use. When worn, the pads can be recycled, helping you manage waste without sacrificing your cat's scratching options.
Q: What’s included in the Kitty City Cat Scratcher refill set?
A: Two durable, double-sided scratch pads designed to fit select Kitty City furniture.
Q: Can the scratch pads be used as standalone scratchers?
A: Yes, they work well on their own and are recyclable when worn.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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