Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Introduce your cat to a world of motion and curiosity with the Kitty City Cat Tunnel. This generously sized play space invites exploration, hiding, and pouncing in a design made to fit busy homes where a cat’s day is brimming with small adventures.
In real-life use, the tunnel becomes a dynamic space where your cat can stalk pretend prey, practice balance on a curved path, or simply curl up for a quick, cozy break after a burst of activity. The sturdy design supports repeat sessions, from ambush games to careful investigations, letting your cat exercise natural instincts in a contained environment.
Pair the tunnel with other Kitty City accessories to build a larger circuit that grows with your cat’s interests. The modular nature makes it easy to arrange a circuit that keeps curiosity alive, whether you have one cat or several sharing the space.
This item is a cat toy, not a children’s toy. If any part becomes damaged, remove the damaged portion or discontinue use to keep playtime safe.
Need guidance or have questions about fit and setup? Kitty City customer service can be reached at: info@sportpet. We’re happy to help you make the most of your cat’s play space.
Q: Is this tunnel suitable for multiple cats?
A: Yes, its roomy design supports several cats playing, hiding, and resting at once.
Q: What safety notes should I know?
A: This is a cat toy; not for children. Inspect for damage and discontinue use if damaged.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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