Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Imagine a bright afternoon where your cat can explore a safe, airy maze built for outdoor adventures. The Outdoor Two Way Play Tunnel by Kitty City creates a contained space that invites fresh air and sunshine while your pet roams, darts through tunnels, and pauses for a sunlit nap. Constructed with sturdy nylon mesh, it remains durable during energetic play and gentle claws alike, so you can enjoy watching your cat stay engaged without worrying about the setup coming apart.
Kitty City playsets are designed to connect with other outdoor sets, allowing you to build a larger labyrinth that grows with your home and your cat family. The modular design makes it easy to add more tunnels or link a second Two-Way Tunnel for extra routes of fun.
Pet parents may notice a structured outlet for energy, opportunities for safe outdoor exposure, and a clear, viewable play area that helps you supervise from nearby seating. The system aims to balance active play with restful hideaways, all within a space-conscious footprint.
Q: What is included in the Kitty City Outdoor Two Way Play Tunnel set?
A: Includes two cubbies, a two-way tunnel, durable nylon mesh, and secure zip doors; compatible with other Kitty City outdoor sets.
Q: Can the outdoor tunnel be used indoors?
A: Yes, its compact design works indoors or outdoors, providing airy play for cats without taking up excess space.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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