Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Discover a two sided grooming tool crafted for medium to long haired pets. The KIZO ESLO Extra Large Undercoat Rake blends a wide tooth for mats and tangles with a fine tooth for thinning and shedding, all housed in a sturdy wooden handle for a comfortable grip during longer sessions.
The wide tooth glides through mats to separate tangles with minimal pulling, while the fine teeth thin and deshed without tugging at delicate patches. The wooden handle is designed to feel balanced in the hand, helping you groom with control and calm movement.
Perfect for shedding seasons, post bath brushing, or quick touch-ups to keep hair off furniture and clothing. The dual side design supports versatile grooming without swapping tools.
Begin at the ends of the fur and work toward the roots. If mats are tight, loosen by hand first and never force through tangles. Use the wide-tooth side first to remove mats, then switch to the fine-tooth side to thin the coat.
For safety, check the blade teeth before each use and stop if your pet shows signs of discomfort. Regular sessions help maintain coat health and keep your home cleaner.
Light pressure is key to a gentle experience. Avoid eyes, ears, and the belly area. If mats resist, loosen them by hand or trim carefully before continued brushing. Inspect the tool before grooming to ensure smooth operation.
Q: Is this rake suitable for German Shepherds and other long-haired pets?
A: Yes, it's designed for medium to long-haired breeds, including German Shepherds, for gentle detangling and mat removal.
Q: How should I use the two sides for best results?
A: Begin with the wide-tooth side to loosen mats, then switch to the fine-tooth side for shedding or thinning; brush gently.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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