Description
xOverview
Discover a two sided grooming tool crafted for medium to long haired pets. The KIZO ESLO Extra Large Undercoat Rake blends a wide tooth for mats and tangles with a fine tooth for thinning and shedding, all housed in a sturdy wooden handle for a comfortable grip during longer sessions.
Two-Sided Design for Gentle Grooming
The wide tooth glides through mats to separate tangles with minimal pulling, while the fine teeth thin and deshed without tugging at delicate patches. The wooden handle is designed to feel balanced in the hand, helping you groom with control and calm movement.
- Suitable for German Shepherds and other medium to long haired breeds
- Two functions in one tool for detangling and coat thinning
- Safe and comfortable grooming experience for home use
Real-Life Uses
Perfect for shedding seasons, post bath brushing, or quick touch-ups to keep hair off furniture and clothing. The dual side design supports versatile grooming without swapping tools.
- Keep fur tidy between professional grooming visits
- Reduce mat buildup on legs, underbelly, and behind the ears
How to Use
Begin at the ends of the fur and work toward the roots. If mats are tight, loosen by hand first and never force through tangles. Use the wide-tooth side first to remove mats, then switch to the fine-tooth side to thin the coat.
For safety, check the blade teeth before each use and stop if your pet shows signs of discomfort. Regular sessions help maintain coat health and keep your home cleaner.
Safety and Care
Light pressure is key to a gentle experience. Avoid eyes, ears, and the belly area. If mats resist, loosen them by hand or trim carefully before continued brushing. Inspect the tool before grooming to ensure smooth operation.
FAQ
Q: Is this rake suitable for German Shepherds and other long-haired pets?
A: Yes, it's designed for medium to long-haired breeds, including German Shepherds, for gentle detangling and mat removal.
Q: How should I use the two sides for best results?
A: Begin with the wide-tooth side to loosen mats, then switch to the fine-tooth side for shedding or thinning; brush gently.
Shipping & Return
xShipping Policy
Order Processing Time
At Petlywox, we work to process every pet supply order as quickly and carefully as possible. All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is a delay in fulfilling your order, Petlywox will notify you promptly by email.
Shipping Time
We ship pet products, pet supplies, dog products, cat products, pet accessories, grooming supplies, feeding essentials, toys, beds, collars, leashes, and everyday pet care items across the United States.
- Standard delivery: estimated 3–5 business days after dispatch in most U.S. locations.
- Remote or limited-service areas: delivery may take longer due to distance, carrier routes, weather conditions, or local delivery limitations.
While we always strive for fast and reliable delivery, once a package has been handed over to the carrier, Petlywox is not responsible for carrier delays, weather-related disruptions, incorrect addresses, or delivery issues outside our control.
Shipping Confirmation and Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and tracking link. Tracking details typically become active within 24–48 hours after shipment.
If your tracking link does not update immediately, please allow some time for the carrier system to refresh. Your package may already be moving even if the tracking page has not yet been updated.
Shipping Rates
Shipping within the United States is free on eligible orders. Petlywox is committed to offering convenient online shopping for pet owners with reliable delivery and affordable pet care essentials.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location, product availability, and carrier service options.
Address Accuracy
Please ensure your shipping address is complete and accurate before placing your order. Petlywox is not responsible for delays, lost shipments, failed delivery attempts, or delivery issues caused by incorrect, incomplete, or inaccessible addresses.
If you notice an address mistake after placing your order, please contact us as soon as possible at petlywox@gmail.com. We will do our best to help, but address changes cannot be guaranteed once the order has been processed or shipped.
Damaged or Lost Packages
If your order arrives damaged, please contact us immediately at petlywox@gmail.com with photos of the package, shipping label, and its contents. We will review the issue and assist you as quickly as possible.
If your package is marked as “delivered” but you have not received it, please check around your property, mailbox, front desk, parcel locker, neighbours, or your local delivery office. If the issue continues, email us and we will help you review the delivery status with the carrier.
International Shipping
At this time, Petlywox primarily ships within the United States. We may expand our shipping coverage to additional destinations in the future.
Pet Product Shipping Notice
Some pet products, pet accessories, grooming items, feeding supplies, or large pet essentials may ship separately depending on product availability, warehouse location, carrier restrictions, or package size. If your order includes multiple items, they may arrive in separate packages.
Delivery time for oversized pet products such as crates, beds, gates, carriers, or large pet accessories may vary depending on carrier handling and local delivery conditions.
Contact
If you have any questions about shipping, tracking, delivery times, pet supply orders, or damaged packages, please contact us at:
Email: petlywox@gmail.com
Website: petlywox.com
United States Contact / Return Address:
Petlywox
1970 Old Cuthbert Rd 250/B
Cherry Hill, New Jersey 08034
United States
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