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When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The LAZYBONE AQUA NG11 Auto Top Off System is designed for saltwater reef tanks where steady water levels matter. Its crown feature is an integrated controller housed inside a compact probe, eliminating the need for a separate box. This streamlined design reduces parts, lowers potential failure points, and keeps your sump area neat and manageable.
With a seamless, one-piece probe body that also houses the controller, the NG11 adds a layer of protection against leaks. The thoughtful double-sealing and precise machining minimize water contact with electronics, helping you maintain a calm, clean tank environment even during busy periods.
The built-in AI learns your tank’s evaporation patterns and automatically adjusts refill timing. This means more predictable top-offs and fewer on/off cycles for the pump. While results can vary by tank, the approach aims to reduce wear on moving parts and keep the water level steady with less manual tweaking.
Concerned about running the pump dry? The NG11 includes dry-run protection that shuts the pump down and raises an alarm if the reservoir is low. Its redesigned pump draws from a lower reservoir level, helping you maximize usable water before a refill is needed.
Three optical sensors are built into a single compact probe. If water reaches the high-level sensor, the system cuts power instantly and triggers an alert. This multi-sensor setup reduces overflow risks and provides peace of mind for long, unattended periods.
The NG11 is backed by fast support. The integrated probe (controller built-in) carries a two-year warranty, while the pump is covered for one year. There’s no bulky external box to mount, making installation clean and straightforward for most reef setups.
Q: What makes the NG11 easier to install than traditional ATOs?
A: The integrated controller in a compact probe reduces parts and steps, delivering simpler setup and fewer connection points.
Q: How does the AI feature benefit reef tank top-offs?
A: It learns evaporation patterns and auto-adjusts refill timing, decreasing pump starts and helping maintain stable water levels.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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