Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Beat the heat with the LE SURE XL Dog Cooling Mat, a thoughtfully designed resting spot for extra large dogs. This cooling mat relies on a high Q-Max cooling fabric and a breathable base to offer a cool touch on contact, without the need for gels, electricity, or water. It’s a practical choice for dogs who overheat after play, long walks, or outdoor adventures.
The surface delivers a quick coolness when your dog rests down, and the cooling effect lasts longer thanks to the fabric construction. The breathable mesh base promotes ongoing air circulation, while the bamboo rayon blend adds softness and skin-friendly breathability.
Designed for home and travel, this mat is slim, lightweight, and rollable. It fits on sofas, on top of pet beds, or on elevated cots, providing a familiar cool spot wherever you are. The mat is fully machine washable and dryer-friendly, simplifying upkeep.
Important: this mat is not waterproof and not intended for chewing. If your dog chews or has accidents, monitor use and consider placing the mat on a surface that minimizes damage. The product provides a cool, comforting option during warmer days and can be part of a broader cooling routine.
Q: What makes the LE SURE XL Dog Cooling Mat effective without gel or electricity?
A: The mat uses a high Q-Max cooling fabric, a breathable mesh base, and bamboo rayon fill to provide a naturally cool surface on contact.
Q: How should I care for the cooling mat?
A: It's machine washable and dryer-friendly for easy cleaning; avoid chewing; not waterproof; place on a suitable surface.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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