Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
On hot days, your furry friend deserves a cool, comfortable spot to rest. The Luciphia cooling mat blends a cushioned, thickened surface with a dedicated cooling layer to help absorb body heat as your pet settles in for a nap or relaxed lounging. Independent SGS testing confirms a Q-Max score above 0.5, offering a tangible reference for cooling performance that many pet households appreciate in warm rooms, crates, or cozy corners. This mat is designed to feel inviting on touch and to stay comfortable for hours, so pets may choose it as their preferred resting place during summer sun and mid-day heat. The color, light blue, adds a soft, home-friendly touch that fits into a range of spaces without shouting for attention.
Beyond cooling, the pad also provides comforting support. The padding is crafted to help cushion joints and muscles during lounging, making it a practical choice for small to medium pets that spend time in crates, kennels, or on the floor. While results can vary with climate and activity, many pet owners notice the surface staying pleasantly cool as their companion relaxes or drifts into a quiet nap after play.
The mat combines a thick, supportive layer with a cooling surface that actively absorbs heat. This pairing aims to offer a relaxed, cool resting spot and gentle structural support for everyday lounging.
Designed for real-life pets, the mat uses rugged Oxford fabric and welded seams to resist claws, incidental chewing, and leaks, helping maintain a tidy bed over time.
A full-coverage bottom with rubber dots anchors the mat, helping prevent slipping on tile, wood, or laminate floors while pets move in and out of beds or crates.
Convenience matters. The entire mat is machine washable and dryer safe, designed to endure frequent cleaning while preserving its cooling properties and shape.
Choose the right fit for your space: Small 20 x 30 inches, Medium 30 x 40 inches, or Large 40 x 60 inches. The lightweight, portable design makes it suitable for indoor crates, kennels, or as a lounging pad near beds, couches, or play areas.
Q: Is the Luciphia cooling mat suitable for both dogs and cats?
A: Yes, it is designed for dogs and cats with a non-slip base and durable, washable fabric.
Q: How should I care for the mat?
A: It is machine washable and dryer safe; follow care labels for best results.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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