Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Luciphia Premium Dog Cooling Mat blends cooling action with cushioned support to help your dog feel comfortable during warm days. This self-cooling pad is designed to respond to body heat, offering a surface that tends to stay cooler for extended periods without the need for refrigeration. Independent testing by SGS reports a 0.5 Q-Max score, a helpful reference point for comparing cooling performance across pet beds while avoiding medical claims.
Built for homes with pets, the mat uses rugged Oxford fabric and welded seams to resist tears, punctures, and leaks. The durable construction helps maintain its shape through daily use, pawing, and multiple cleaning cycles, ensuring a reliable bed option for seasons to come.
A full-coverage non-slip backing helps keep the mat in place on tile, wood, or laminate floors, reducing the risk of slipping during play or rest. This consistent grip supports a calm environment for pets and their humans alike.
Maintenance is simple: the entire mat is machine washable and dryer safe. The fabric and construction are designed to withstand repeated cleaning, helping you keep the bed fresh between adventures and across seasons.
Choose from Small, Medium, or Large to suit your needs, whether placed on a couch, in a kennel, or as a portable bed for travel. The Large 40x60 inch model provides ample space for larger breeds and multiple pets sharing a single resting area.
Q: Is this cooling mat suitable for large dogs?
A: Yes. It comes in a 40x60 inch Large size designed to support bigger breeds and stay cool.
Q: How should I clean and care for it?
A: The mat is machine washable and dryer safe for easy cleaning and quick refresh.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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