Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Luciphia Premium Dog Cooling Mat, a versatile cooling and comfort solution designed for large dogs and busy homes. Whether it sits on the floor, lives in a crate, or rests beside the couch, this pad invites calm, cooling moments during warm seasons and busy days.
The mat combines thickened padding with a cooling surface that helps absorb body heat while staying cool for hours. Independent SGS testing reports a Q-MAX score above 0.5, signaling strong cooling potential in varied indoor spaces.
Engineered for real life, the rugged Oxford fabric resists claws and casual chewing, while welded seams help prevent leaks and preserve shape over time.
Maintenance is simple: the entire mat is machine washable and dryer-safe, designed to endure repeated cleaning without losing cooling properties or form.
Ideal for indoor setups—from a cozy crate bed to a sunny living room spot or a cooled couch cuddle. It offers a flexible resting place that may suit puppies, large breeds, or senior dogs during hot days.
Q: What sizes are available for the Luciphia Premium Dog Cooling Mat?
A: Three sizes: Small 20x30, Medium 30x40, and Large 40x60.
Q: How does the mat stay in place on different floor surfaces?
A: It has a total-surface non-slip backing to reduce sliding on tile, wood, or laminate.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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