Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Max and Neo Freeze Dried Bison Liver treats are crafted to honor both flavour and integrity. Sourced from free-range Colorado bison, this product is a single-ingredient, human-grade snack that contains no antibiotics, hormones, additives, preservatives, fillers, grains, or gluten. Freeze-drying concentrates natural aroma and taste, delivering a crisp, satisfying treat your dog can enjoy any day.
For every bag sold, Max and Neo donates one to a dog rescue. The donations rotate monthly among rescues across the United States, with the total number of recipients guided by sales activity. In special cases, the team may respond to immediate rescue needs to maximize impact.
If your dog enjoys meat-based snacks and you prefer a simple, single-ingredient option, this treat fits naturally into everyday routines. The absence of grains and fillers makes it a convenient choice for dogs with sensitive palettes or dietary considerations. As with any treat, monitor portion size and your dog’s response.
Q: What is in Max and Neo Freeze Dried Bison Liver Treats?
A: The treats are 100% bison liver—single-ingredient and human-grade—sourced from pasture-raised Colorado bison; they contain no additives, preservatives, grains, or gluten.
Q: How does the 1-for-1 donation work?
A: For every bag sold, Max and Neo donates one to a dog rescue; monthly donations rotate among rescues nationwide.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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