Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for pets that enjoy a refreshing touch on hot days, this upgraded cooling mat blends a premium self-cooling fabric with a gently plush feel. It’s lightweight enough to move between rooms, cars, and kennels, yet robust enough to endure daily use. With a Q-Max>0.4 rating, it delivers noticeable surface cooling without the need for water, electricity, or refrigeration.
MeiLiMiYu thoughtfully built a double-sided mat that feels soft on paws and fur, while its cooling surface provides a calm sensation that pets may seek during warm seasons. The material is designed to be safe for animals, adults, and kids, giving pet parents peace of mind as part of a comfortable resting spot anywhere in the home.
What you get: one MeiLiMiYu cooling mat designed for dogs and cats, ready to help your pet chill out during sizzling days. All-season use makes it a practical addition to your pet care routine.
Q: Is this mat suitable for both dogs and cats?
A: Yes. The MeiLiMiYu Arc-Chill mat is designed for dogs and cats and supports pets of various sizes.
Q: How should I care for the cooling mat?
A: Machine or hand wash on a gentle cycle; lay flat to dry; no bleach to preserve the fabric.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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