Description
xOverview
Keep your MidWest crate clean and ready for daily use with the Replacement Pan. This durable, leak-proof tray is built to handle routine needs and the occasional accident without drama. Crafted from a flexible polypropylene blend, the pan resists odors and wipes clean with minimal effort. The injection-molded process adds strength and flexibility, delivering a replacement that stands up to repeated insertions and cleanings while maintaining a low profile that slides neatly into the crate bottom.
Durable design and easy maintenance
- Leak-proof construction helps contain messes and protects floors
- Odor-resistant polypropylene stays fresher between cleanings
- Slide-out design simplifies removal and cleaning, reducing crate downtime
- Injection-molded for enhanced durability compared with vacuum-sealed alternatives
Crate compatibility and size
The pan measures 35.5 inches long, 23.8 inches wide, and 1 inch high. It is designed to fit MidWest Life Stages 36-inch crates (including models 1636 and 1636DD with the straight slide bolt latch), Ovation crates 1936 and 1936DD, and Ultima Pro crate model 736UP. If you’re unsure which pan fits your crate, MidWest Homes for Pets customer service is ready to help.
Versatile use beyond the crate
While designed as a replacement crate pan, many customers repurpose it as a multipurpose tray. It can serve as a contained surface for wet or muddy footwear, a stable base for pet bowls, a tidy platform for cat litter containment, or even a portable tray for crafts, painting supplies, or gardening tasks. The pan’s resilient construction supports a variety of practical uses around the home or garage.
Warranty and support
MidWest stands behind the quality of its products with a 1-year Manufacturer’s Warranty. For compatibility questions or assistance, contact customer service at 1-800-428-8560, Monday through Friday, from 9:00 AM to 4:00 PM.
FAQ
Q: What crates does the MidWest Replacement Pan fit?
A: It fits Life Stages 36-inch crates (1636, 1636DD) and Ovation 1936/1936DD, plus Ultima Pro 736UP.
Q: Is the pan easy to clean and durable?
A: Yes. It’s made of odor-resistant polypropylene, injection molded for durability, and slides out for quick cleaning.
Shipping & Return
xShipping Policy
Order Processing Time
At Petlywox, we work to process every pet supply order as quickly and carefully as possible. All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is a delay in fulfilling your order, Petlywox will notify you promptly by email.
Shipping Time
We ship pet products, pet supplies, dog products, cat products, pet accessories, grooming supplies, feeding essentials, toys, beds, collars, leashes, and everyday pet care items across the United States.
- Standard delivery: estimated 3–5 business days after dispatch in most U.S. locations.
- Remote or limited-service areas: delivery may take longer due to distance, carrier routes, weather conditions, or local delivery limitations.
While we always strive for fast and reliable delivery, once a package has been handed over to the carrier, Petlywox is not responsible for carrier delays, weather-related disruptions, incorrect addresses, or delivery issues outside our control.
Shipping Confirmation and Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and tracking link. Tracking details typically become active within 24–48 hours after shipment.
If your tracking link does not update immediately, please allow some time for the carrier system to refresh. Your package may already be moving even if the tracking page has not yet been updated.
Shipping Rates
Shipping within the United States is free on eligible orders. Petlywox is committed to offering convenient online shopping for pet owners with reliable delivery and affordable pet care essentials.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location, product availability, and carrier service options.
Address Accuracy
Please ensure your shipping address is complete and accurate before placing your order. Petlywox is not responsible for delays, lost shipments, failed delivery attempts, or delivery issues caused by incorrect, incomplete, or inaccessible addresses.
If you notice an address mistake after placing your order, please contact us as soon as possible at petlywox@gmail.com. We will do our best to help, but address changes cannot be guaranteed once the order has been processed or shipped.
Damaged or Lost Packages
If your order arrives damaged, please contact us immediately at petlywox@gmail.com with photos of the package, shipping label, and its contents. We will review the issue and assist you as quickly as possible.
If your package is marked as “delivered” but you have not received it, please check around your property, mailbox, front desk, parcel locker, neighbours, or your local delivery office. If the issue continues, email us and we will help you review the delivery status with the carrier.
International Shipping
At this time, Petlywox primarily ships within the United States. We may expand our shipping coverage to additional destinations in the future.
Pet Product Shipping Notice
Some pet products, pet accessories, grooming items, feeding supplies, or large pet essentials may ship separately depending on product availability, warehouse location, carrier restrictions, or package size. If your order includes multiple items, they may arrive in separate packages.
Delivery time for oversized pet products such as crates, beds, gates, carriers, or large pet accessories may vary depending on carrier handling and local delivery conditions.
Contact
If you have any questions about shipping, tracking, delivery times, pet supply orders, or damaged packages, please contact us at:
Email: petlywox@gmail.com
Website: petlywox.com
United States Contact / Return Address:
Petlywox
1970 Old Cuthbert Rd 250/B
Cherry Hill, New Jersey 08034
United States
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