Description
xMeet the Neakasa M1 Plus Open-Top Self-Cleaning Cat Litter Box
Designed for households with one or more felines, the Neakasa M1 Plus blends open visibility with smart design to support smooth, everyday use. An upgraded 6‑array rotary infrared system continually scans the space around your cat, tracking position from multiple angles to help reduce false triggers. This thoughtful safety approach is especially helpful when curious cats approach the unit, making transitions from traditional boxes feel calmer and more natural.
Smart Odor and Liquid Management
Odor control and liquid seal are built in. A dedicated sealing system, reinforced by a composite ring, helps block odor escape and minimize leaks, aiming to keep floors cleaner and calmer between uses. Leakage is addressed with a seal that reduces spills, contributing to a tidier living area and less frequent cleanup.
Open-Top Design for Comfort and Confidence
The open-top layout mirrors how cats naturally explore and feel secure, offering better visibility and space. This is especially advantageous for larger breeds or cats making the transition from traditional boxes, helping them feel in control during bathroom routines.
Multi-Cat Ready with Kitten Mode
Supporting pets up to 3 cats and a weight range from kitten to adult, the system includes a Kitten Manual Mode for cats under 3.3 lbs. This makes the M1 Plus a flexible option for growing households or multi-cat homes seeking one solution for different needs.
Low-Maintenance Convenience
With an 11.2 L waste bin and 7.2 L litter capacity, the unit is designed for up to 7–14 days of use between changes, depending on usage. The Pull & Wrap system seals waste quickly and hygienically, reducing handling time and odor exposure.
- Sealed waste handling minimizes direct contact and mess
- Longer intervals between changes fit busy schedules or short trips
Smart App Control and Insights
Connect via the Neakasa App (2.4 GHz Wi‑Fi) to monitor daily activity and adjust modes remotely. Over time, you can observe patterns in your cat’s bathroom routine and stay informed about any changes that might warrant attention.
What’s in the Box
The package includes the main unit, four support legs, a litter mat, two refill bag rolls, a user manual, and a quick start guide, making setup straightforward from day one.
Notes on Setup and Verification
Model verification is straightforward: M1 Plus units are identified by the SN prefix JQ019, with the serial number visible on the outer carton label and the machine nameplate.
FAQ
Q: What makes the Neakasa M1 Plus safer for my cats?
A: A 6-array rotary infrared system continuously tracks your cat’s position, helping reduce false triggers and support smooth, safer use for curious cats.
Q: How does the open-top design benefit large or multiple cats?
A: The open-top space provides a more visible, natural environment, helping cats feel in control, especially during transitions from traditional boxes.
Shipping & Return
xShipping Policy
Order Processing Time
At Petlywox, we work to process every pet supply order as quickly and carefully as possible. All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is a delay in fulfilling your order, Petlywox will notify you promptly by email.
Shipping Time
We ship pet products, pet supplies, dog products, cat products, pet accessories, grooming supplies, feeding essentials, toys, beds, collars, leashes, and everyday pet care items across the United States.
- Standard delivery: estimated 3–5 business days after dispatch in most U.S. locations.
- Remote or limited-service areas: delivery may take longer due to distance, carrier routes, weather conditions, or local delivery limitations.
While we always strive for fast and reliable delivery, once a package has been handed over to the carrier, Petlywox is not responsible for carrier delays, weather-related disruptions, incorrect addresses, or delivery issues outside our control.
Shipping Confirmation and Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and tracking link. Tracking details typically become active within 24–48 hours after shipment.
If your tracking link does not update immediately, please allow some time for the carrier system to refresh. Your package may already be moving even if the tracking page has not yet been updated.
Shipping Rates
Shipping within the United States is free on eligible orders. Petlywox is committed to offering convenient online shopping for pet owners with reliable delivery and affordable pet care essentials.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location, product availability, and carrier service options.
Address Accuracy
Please ensure your shipping address is complete and accurate before placing your order. Petlywox is not responsible for delays, lost shipments, failed delivery attempts, or delivery issues caused by incorrect, incomplete, or inaccessible addresses.
If you notice an address mistake after placing your order, please contact us as soon as possible at petlywox@gmail.com. We will do our best to help, but address changes cannot be guaranteed once the order has been processed or shipped.
Damaged or Lost Packages
If your order arrives damaged, please contact us immediately at petlywox@gmail.com with photos of the package, shipping label, and its contents. We will review the issue and assist you as quickly as possible.
If your package is marked as “delivered” but you have not received it, please check around your property, mailbox, front desk, parcel locker, neighbours, or your local delivery office. If the issue continues, email us and we will help you review the delivery status with the carrier.
International Shipping
At this time, Petlywox primarily ships within the United States. We may expand our shipping coverage to additional destinations in the future.
Pet Product Shipping Notice
Some pet products, pet accessories, grooming items, feeding supplies, or large pet essentials may ship separately depending on product availability, warehouse location, carrier restrictions, or package size. If your order includes multiple items, they may arrive in separate packages.
Delivery time for oversized pet products such as crates, beds, gates, carriers, or large pet accessories may vary depending on carrier handling and local delivery conditions.
Contact
If you have any questions about shipping, tracking, delivery times, pet supply orders, or damaged packages, please contact us at:
Email: petlywox@gmail.com
Website: petlywox.com
United States Contact / Return Address:
Petlywox
1970 Old Cuthbert Rd 250/B
Cherry Hill, New Jersey 08034
United States
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