Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Upgrade your Neareal 3.2L/108oz stainless steel cat water fountain with the official 12-pack replacement filters and pre-filter sponges. This bundle is designed for multi-pet households, offering a practical filtration setup that keeps the fountain ready for daily use without added hassle.
Together, these layers help maintain water clarity and minimize impurities, supporting consistent hydration habits for your pets. This description highlights features without asserting medical claims.
If multiple pets share the fountain, a timely replacement schedule can help keep water flow steady and the fountain performing as expected.
Use the 12-pack alongside the included pre-filter sponges to support ongoing filtration. Regularly pairing replacement time with proper prep can help maintain fountain performance in homes with more than one pet.
Q: Is this compatible with my Neareal 3.2L/108oz fountain?
A: Yes. It's designed for Neareal 3.2L/108oz stainless steel fountains; check product images to confirm compatibility.
Q: How often should I replace the filters and sponge?
A: We recommend replacing every 1 to 2 weeks, depending on pet usage and number of fountain users.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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