Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Nekomalu Rechargeable Cat Calming Pheromone Diffuser Kit is designed to support a more relaxed environment for cats without drugs or sedatives. Developed with Japanese veterinary professionals, the precise F3 pheromone formula mimics a cat’s natural "happy markers," signaling safety and security in the home.
This diffuser is drug-free and non-sedative, aiming to calm exposure to everyday stressors without altering your cat’s personality. With a roughly 60-day supply, it provides ongoing diffusion across typical living spaces, though results can vary by room size and usage.
Place the diffuser in rooms where your cat spends the most time. Its portability makes it convenient to move during vet visits, car travel, or if your cat favors a favorite tree or seat for a few hours.
The kit includes the diffuser unit with a built-in rechargeable battery and a USB-C charging cable, designed for a 60-day diffusion supply under typical use. Use scenarios include renovations, holidays with loud noises, or travel with your cat.
Q: How does the Nekomalu Diffuser work?
A: Nekomalu uses a veterinary-developed F3 pheromone formula to mimic cats’ happy markers; it’s drug-free and non-sedative.
Q: What are the power options and typical run times?
A: It supports USB power and a built-in rechargeable battery; up to 6 hours cordless, about 3 hours to full charge, with four timer modes.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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