Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Pet Prime Interactive Dog Ball Toy brings motion activated play to daily fetch and solo sessions. Designed for medium and large breeds, this ball combines smart programming with a soft, lightweight feel to keep dogs engaged and physically active.
With a 3.2 inch diameter, the ball is easy to chase and safe for active games, helping to channel energy and reduce boredom.
The USB-C rechargeable battery supports up to 124 minutes of continuous play. When it is time to recharge, a 96 minute USB-C charge restores readiness for next sessions.
Note that while the Pet Prime ball can add variety and stimulation to playtime, it should be used under supervision and is not designed for aggressive chewers.
Q: How do the two play modes differ?
A: Intense Mode delivers stronger bounces and longer cycles for high energy dogs; Smart Mode uses shorter cycles for curious or cautious pups.
Q: Is the toy easy to clean and suitable for outdoor use?
A: Yes, it is fully waterproof and easy to rinse; replaceable shell helps refresh appearance and longevity after outdoor play.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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