Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Aspen Pet Porter is built for durability, featuring a heavy-duty plastic shell and a secure metal hardware system. A robust, one-hand latch simplifies access, so you can open the crate quickly even when you’re managing gear or a busy schedule. This carrier blends safety with practical design for everyday transport, from car rides to airport terminals.
Around-the-clock airflow matters when you're on the move. The kennel provides ventilation on three sides and clear visibility, helping your pet stay calm and comfortable as surroundings change. The lightweight construction reduces lifting effort, making it easier to carry or lift into vehicles, car trunks, or airline cargo holds.
The Aspen Pet Porter is designed to meet many airline cargo specifications, though you should confirm requirements with your chosen carrier before travel. It’s suitable for pets up to 30 lbs, with a nine-size range and 13 color options to fit different breeds and preferences. A note in the specs highlights a recommended weight around 15 lbs for certain configurations.
Careful assembly with simple metal hardware makes setup and breakdown straightforward. The combination of sturdy materials and practical features aims to support pet safety and owner peace of mind without promising guaranteed outcomes. Always verify airline rules and handle routine cleaning to keep the kennel in top condition.
Q: What pets can the Petmate Aspen Pet Medium Kennel accommodate?
A: Designed for medium pets up to 30 lbs, including cats and dogs; always check airline guidelines before travel.
Q: Is the kennel easy to assemble and clean?
A: Yes. It uses simple metal hardware and a wipe-clean plastic shell for quick maintenance.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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