Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the PetSafe Automatic Ball Launcher, a smart fetch companion that invites your dog to move, explore, and enjoy independent play. Designed for indoor or outdoor use, it ships with two soft tennis balls and can hold up to three for uninterrupted sessions, delivering engaging activities that align with your dog’s energy and curiosity. The included balls are soft and safe, compatible with standard-sized tennis balls, making setup quick and easy for playful sessions in any space.
Customization is simple, with nine distance settings and six angle options. Whether you’re in a tight hallway, a spacious living room, or a sunny backyard, you can tailor each throw to fit your space and your dog’s pace. The throws trace varied arcs, offering a gentle bounce or a longer glide to create fresh chase challenges. This versatility makes it suitable for daily enrichment, training routines, or quiet playtime when you’re momentarily occupied.
Multiple motion sensors monitor the area in front of the launch pocket and pause the device if a pet or person is detected within seven feet. Audible tones cue your dog to prepare for the launch, helping them anticipate the throw and reduce surprises. An automatic sleep mode after 15 minutes of play helps conserve energy when your dog takes a break.
Power flexibility makes placement convenient: use the included AC adaptor or run on six D-cell batteries (batteries not included). For best results, first use outdoors to help your dog acclimate to the device and the sounds of a throw. The unit is designed for both indoor rooms with clear space and outdoor areas like a yard or patio, giving you options to fit your living situation.
Q: Is the PetSafe Automatic Ball Launcher suitable for all dog sizes?
A: It's designed for active dogs and offers adjustable settings; start with a lower distance and supervise sessions to ensure comfort.
Q: What power options does the launcher offer?
A: It can run on an AC adaptor or 6 D-cell batteries (not included); first use outdoors is recommended.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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