Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Petsafe Electronic Pet Door gives you precise control over your pet's access. When set to automatic mode, only pets wearing the Electronic Pet Door Key can pass through the entrance. As your pet approaches, the door detects the key and unlocks smoothly. The detection range can be adjusted up to 3 feet to fit your doorway and living space.
When your furry friend enters the detection zone, the door unlocks and the pet can pass through with confidence. After your pet moves through, the door automatically locks again, helping to keep the home contained while welcoming the right visitors back in. The system supports installation in interior or exterior doors and can be paired with a Wall Install Kit for spaces without standard door frames.
When you share your home with more than one pet, the Pet Door can be programmed for up to five Electronic Pet Door Keys. This lets each pet have a dedicated key while letting you manage access and routines with a light touch. It reduces the need to shuttle pets in and out manually and supports calmer door behavior.
Powered by four D-Cell batteries, the door operates without hard wiring. This makes it suitable for a variety of door types and locations, including interior and exterior applications. If you want a curtain or larger installation, the Wall Install Kit can help extend placement options. The setup is straightforward, and US-based support is ready to help by phone, email, or chat should you have questions.
Q: Is this door suitable for cats and small dogs?
A: Yes. It works for cats and small dogs within the 4-15 lb range.
Q: How does the collar key work and what maintenance is required?
A: The key unlocks the door when in range up to 3 feet and uses four D cells (not included).
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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