Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Your cat's microchip acts as her key, and the PetSafe Microchip Cat Door reads her unique 15-digit ID to grant entry only to programmed pets. This creates a sheltered pathway that supports the cats you trust while minimizing access for others. If you have a cat without a microchip, a programmable collar key can be used as a supplementary option.
Designed with independence and safety in mind, the door supports up to 40 programmed pets. A built-in 4-way lock lets you choose from Locked, Unlocked, Enter Only, or Exit Only to suit daily routines and privacy needs. Battery power ensures operation even when outlets aren’t nearby, and a low-battery alert helps prevent surprises.
In use, the door manages weather so outdoor weather doesn’t creep inside. Two magnetic latches act as a deterrent to stray paws, while the integrated weather stripping helps reduce drafts around the doorway. The door reads all FDX-B microchips, offering broad compatibility and long-term reliability.
Installation is designed for versatility. It fits most wood, PVC, and uPVC doors. For metal, glass, brick, or wall installations, additional accessories are sold separately. U.S.-based PetSafe support is ready by phone, email, or chat should you have questions during setup or daily use. Since 1998, PetSafe has focused on pet health, safety, and happiness through innovative products.
Considering privacy for a litter box or pet feeder? The door's locking options can help you create separate spaces within a busy home, offering flexibility without constant supervision.
Q: How many pets can be programmed into the PetSafe Microchip Cat Door?
A: You can program up to 40 pets, ideal for multi-pet homes.
Q: Does the door protect privacy for a litter box or feeding area?
A: Yes—use locking modes to limit access as needed to designated areas.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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