Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The PetSafe ScatMat is a humane, battery-powered training mat designed to gently deter curious pets from restricted surfaces. Place it on kitchen counters, sofa edges, or in front of the Christmas tree to create clear spaces where you want to keep paws away.
Available in five sizes, the ScatMat lets you tailor coverage to the space you want to protect, from countertops to entryways. It works as part of PetSafe's broader suite of pet-proofing and training tools for everyday use, indoors and out.
PetSafe stands behind its mission to help pets be happy and safe. If you need tips on setup or training with this mat, our US-based care team is ready to help by phone, email, or chat.
Q: Is the PetSafe ScatMat safe for my pet?
A: Yes. It uses a mild correction and a safety timeout to prevent overstimulation.
Q: How do I choose the right size?
A: The ScatMat comes in five sizes; measure the area you want to protect and pick the closest fit.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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