Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The PetSafe ScatMat is a lightweight, transparent training mat designed to deter cats and dogs from entering off-limits areas. When your pet steps on the mat, a safe correction helps communicate boundaries while you guide training. Its slim profile lies flat on sofas, countertops, doorways, or near holiday decor, blending into your living space without drawing attention.
Designed for flexible use, this mat feels nearly invisible in everyday scenes, yet it remains effective as a training aid. The 60" x 12" size works well across many rooms and can be repositioned as needs change, making it a versatile addition to your pet-proofing toolkit.
The ScatMat offers seven correction modes to suit different pets and training progress. You can choose tone-only, three static levels (low, medium, high), or three static-plus-tone levels. A built-in safety timeout stops the correction after 8 seconds of continuous contact, encouraging quick learning without prolonged discomfort. The included battery-operated controller attaches to the mat and features an easy-to-read LCD screen that displays the current battery level, the number of activations, and the selected correction level.
Since 1988, PetSafe has pursued safe, healthy pet living, offering vet- and trainer-recommended solutions. The indoor ScatMat family supports simple setup, transparent design, and responsive customer care from a US-based team. You can count on a product designed to complement your training journey while keeping your home's environment calm and welcoming for both you and your pets.
Q: What surfaces can the PetSafe ScatMat be used on?
A: The ScatMat lies flat on most surfaces like sofas, countertops, and doorways.
Q: How does the safety timeout work on the ScatMat?
A: If the mat stays in contact for 8 seconds, the correction stops to avoid prolonged discomfort.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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