Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The PetSafe ScatMat Indoor Training Mat is designed to help you establish clear boundaries for curious cats and dogs without harsh confrontations. Place the mat in high-traffic areas such as kitchen counters, sofas, doorways, or in front of the Christmas tree to communicate off-limits zones. When a pet steps on the mat, they experience a safe, startling correction that discourages crossing into restricted spaces. The device is battery-powered and uses a compact controller that attaches securely to the mat, while the built-in LCD display lets you monitor essential details at a glance, including battery level, chosen correction, and how often your pet has stepped on the mat.
With seven correction options—from tone-only to three levels of static correction, with or without tone—the ScatMat gives you flexibility to tailor training to your pet’s needs. A safety timeout feature stops correction if a paw remains on the mat for more than eight seconds, helping prevent over-stimulation. Available in five sizes, you can select a fit that matches the intended space, whether it’s a doorway, a countertop, or a larger living area. The package includes a battery-operated controller that attaches to the mat using simple fasteners, and requires a standard 9-volt battery (not included).
Note: A 9-volt battery is required to operate the controller and is not included in the package. This training mat is designed to be a practical deterrent for everyday home life, helping you define boundaries in a calm, non-physical manner.
Q: How does the PetSafe ScatMat deter pets?
A: A safe correction is delivered when stepped on, with configurable modes and a timeout to avoid overuse.
Q: What sizes are available and how do I choose the right one?
A: Five sizes are offered; measure the target area and select the mat that fits the space while allowing foot traffic.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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