Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Strike scooping off your daily routine with a litter box that manages waste automatically. The Crystal Pro Legacy uses crystal litter to help control odors while absorbing urine and dehydrating solid waste, offering a fresh feel to your home for weeks at a time. A front-entry with a privacy hood provides a discreet bathroom space for your cat, while disposable trays simplify cleanup—you simply remove the tray and dispose of it with minimal fuss.
This is designed for practical, real-life use: quiet cycles that run when your cat leaves the box, a linered tray to protect your floors, and low-dust crystal litter that stays on the litter box floor rather than on paws. The system also includes a health counter to note how often your cat uses the box, helping you observe routine changes at a glance. While no product can guarantee health outcomes, many pet households report smoother maintenance days and less lingering litter odor with continuous use.
Place the unit in a quiet area where your cat feels secure. The front-entry design slows the escape of litter as your cat exits, while the hooded cover reduces scatter. When the cycle completes, simply lift the tray, seal it with the lid, and replace with a fresh one—your floors stay cleaner and your routine stays simpler. For best results, use the included crystal litter and disposable tray as part of your regular maintenance plan.
Note: For optimal performance, continue using crystal litter designed for ScoopFree systems. If you need assistance, PetSafe’s support team is ready to help via phone, email, or chat.
Q: How does the PetSafe ScoopFree Crystal Pro Legacy work?
A: It auto-cleans by removing waste with a self-cleaning cycle when your cat leaves the box, using disposable trays.
Q: What’s included and what should I know about litter?
A: Includes one disposable tray with crystal litter, privacy hood, health counter, and a lid for disposal; use crystal litter for optimal performance.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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