Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed to echo the feel of a natural burrow, this spacious habitat invites small pets to dig, hide, and explore. The interior is generous enough to accommodate thick bedding for deep burrows, rolling toys, and varied terrain. Clear acrylic panels along the sides let you observe daily activity without intruding, turning monitoring into a calm, enjoyable routine.
In real life use, you can imagine your hamster sniffing the air as it creases a cozy tunnel, then pausing to peek through the panels at your movement in the room. The combination of sturdy wood and a clean acrylic surface helps you keep a tidy, visually pleasing space that still feels open and inviting for your furry friend.
Built from solid natural wood with a rugged, waterproof coating, the cage resists rot and corrosion while keeping a refined look. The transparent acrylic windows provide a steady view of your pet’s activities, and a bottom acrylic sheet helps manage moisture and makes cleaning smoother.
Individual panels feature a double-sided polyester coating that enhances water resistance and deters chewing. Top ventilation promotes airflow and odor control, while a liftable roof adds versatility for observation and interaction from different angles.
All hardware and clear instructions are included so you can assemble the cage in minutes. A lock is available as an optional add-on, but the cage remains secure and stable even without it. The lightweight frame makes repositioning simple as your setup evolves.
The removable front acrylic panel and bottom sheet simplify cleaning, while the design accommodates a wide range of accessories such as wheels, sand baths, hides, and enrichment zones. Thick bedding can be used to create a true burrow feel, reducing stress for your pet and making care routines easier for you. Note that inner decorations are not included with the package.
Your purchase includes a sturdy wooden cage with acrylic sheets and an openable top. Regular checks of the coating and ensuring bedding depth for burrowing will help prolong the life of the habitat. For best results, keep a tidy base and rotate enrichment items to maintain curiosity.
We back the cage with responsive customer support and a satisfaction-oriented approach. If you have questions, our team aims to respond within 24 hours.
Q: What size options are available for the PROLEE hamster cage?
A: It comes in four lengths from 24 to 48 inches, including a 40-inch option.
Q: Is the cage chewproof and easy to clean?
A: The sides feature a double-sided polyester coating to deter chewing; the bottom acrylic sheet aids cleaning and moisture control.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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