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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The REPTI HOME reptile heat pad brings a controlled warm spot to terrariums with a built-in digital thermostat. Designed for under-tank use, this 24W heating mat measures 8 by 18 inches and creates a stable heat zone that can support a range of enclosure setups.
Equipped with an intelligent PID thermostat, the unit covers a practical range from 20°C to 50°C (68°F to 122°F). To configure temperature: press and hold the settings button for 3 seconds, use the up and down arrows to adjust, then press settings again. A quick press of both arrows switches between Celsius and Fahrenheit for easy reading in any room.
Built to withstand daily use, the heat pad carries an IPX7 waterproof rating to handle spills and moisture. The PVC surface ensures even heat distribution, while the soft, smooth top is simple to wipe clean and maintain over time.
Designed for even heat diffusion, the mat helps recreate a consistent basking zone across the tank, supporting natural activity and a sense of warmth that feels steady rather than spotty.
Mounting is straightforward with a strong adhesive backing that works on the bottom or side of the terrarium, making setup accessible for first-time breeders and seasoned keepers alike.
While the pad is designed to maintain a stable temperature, results depend on enclosure configuration and animal needs. The device offers a reliable heat source that may support daily activity and comfort, without guaranteeing specific outcomes.
Q: What temperature range does the thermostat support?
A: The built-in PID thermostat covers 20°C to 50°C (68°F to 122°F) with easy adjustment.
Q: Is the heat pad waterproof and easy to install?
A: Yes. It has an IPX7 waterproof rating and includes strong adhesive for bottom or side mounting.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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