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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Discover ReptiChip Premium Coconut Substrate, a loose coconut chip bedding designed to suit a wide range of reptiles. This 36-quart bag provides a dry, arid-habitat substrate out of the bag and can be moistened to create humidity for tropical species. It is suitable for geckos, tarantulas, iguanas, and other reptiles, offering a versatile foundation for different enclosure setups.
Crafted to be low-dust and easy to prepare, the substrate is sorted and refined here in the United States. Expand it with water to increase humidity or to accommodate species that thrive in more humid environments. No heavy mixing or extra steps required—just add water for expansion and you’re ready to customize the habitat to your pet’s needs.
Eco-conscious and simple to use, ReptiChip is 100% organic coconut husk. The sourcing and processing emphasize sustainability, so you can care for your reptiles with a product that aligns with responsible practices. Its odor-absorbing properties help encapsulate waste, supporting a cleaner enclosure and a more pleasant living space for you and your pet.
Beyond single-species use, this substrate shines as a multipurpose bedding option. It works as gecko or tortoise bedding, and fits into ball python tank setups and hermit crab habitats as needed. Whether you keep arid reptiles or temperate dwellers, this substrate adapts to your enclosure’s humidity and aesthetic requirements.
For ball python tanks or mixed habitats, you can start with the bag’s contents straight away for a dry environment, then rehydrate to achieve your preferred humidity level. The result is a flexible substrate that supports your enclosure design without sacrificing ease of maintenance.
In short, ReptiChip offers a premium, reef-friendly alternative to conventional substrates that helps you tailor each enclosure while keeping maintenance straightforward and efficient. It’s a practical option for hobbyists and keepers who want a reliable, adaptable base for a diverse set of reptile species.
Usage tips: Use dry for arid reptiles, gradually add water to reach the desired humidity, and monitor substrate depth to maintain enclosure balance. Consider mixing with other substrates if needed for species-specific habitats.
Q: Is ReptiChip safe for my reptile?
A: ReptiChip is 100% organic coconut husk and processed for low dust; it’s designed to suit arid and tropical setups when used as directed.
Q: How should I use ReptiChip in my enclosure?
A: Use straight from the bag for dry species, or add water to expand and increase humidity for tropical or humidity-loving species.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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