Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Ruff by Lillian Ruff No-Rinse Waterless Shampoo delivers a deep, bath-free clean for pets on the go. In seconds, it lifts dirt, sweat, and odors, leaving the coat feeling refreshed, healthy, and adventure-ready. This versatile spray is built for busy households, active dogs, and quick refreshes between baths.
Key ingredients include Aloe Vera for soothing hydration and Coconut Oil to help lock in moisture. White Oak Bark and Spirulina support coat vitality and skin comfort, while Lemon and Sage Extracts neutralize odors at the source rather than simply masking them. Finished with a bold Sandalwood Amber scent, the formula aims to replace lingering smells with a woodsy, lasting aroma.
Notes: The product is designed to deodorize and clean without water, with a lasting Sandalwood Amber scent. It is gentle enough for puppies and sensitive skin, but always test on a small area first if your pet has known sensitivities.
Q: Is Ruff by Lillian Ruff No-Rinse Shampoo safe for puppies?
A: Yes. It’s pH-balanced, sulfate-free, and paraben-free, designed for gentle use on puppies and sensitive skin.
Q: How should I use the product for best results?
A: Spray onto the coat, massage, wipe away dirt and odors, then brush for detangling—no bath needed.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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