Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet a thoughtful 2-in-1 system that brings feeding and fresh water together in one compact setup. The feeder and water dispenser share a clean, transparent design that makes it easy to check levels at a glance. A visible window on the feeder and a clear reservoir on the dispenser help you plan refills without guesswork.
Schedule up to four meals per day with 1–9 portions per meal. The 3L feeder capacity can support a small to medium pet over days, which means you can leave for short trips with confidence in the routine.
The water component features a 5-layer filtration system to help maintain clean water flow. A desiccant bag in the feeder helps keep kibble crisp. Both the hopper and the bowls detach for quick cleaning and sanitation.
The LCD screen guides setup and adjustments, while the dual-lock lid keeps meals tidy and secure from curious paws. If an accident happens, the design minimizes spills so mealtime remains calm.
Operate the unit with an adapter or a backup battery (not included) so meals stay on schedule during outages. A 10-second pre-recorded message welcomes your pet and maintains a sense of companionship while you’re out.
Replace the water filter every two weeks with Sandpoy’s genuine replacement filter for ongoing quality. When cleaning, detach the hopper, bowl, and water tank to simplify the process and save time.
Q: How many meals can I schedule with the Sandpoy FW1?
A: You can schedule up to four meals per day, with 1–9 portions per meal.
Q: What power options are available and is there a backup?
A: It supports an adapter and a backup battery (not included); plus a 10-second voice message to greet your pet.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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