Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




Couldn't load pickup availability
We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Seachem Prime is a complete, concentrated conditioner designed for both freshwater and saltwater aquariums. It targets common tap water concerns by removing chlorine and chloramine from new water, helping you prepare safe water for your fish during changes or new setups. The formula is designed for straightforward dosing and reliable performance, backed by Seachem’s long-standing hobbyist heritage.
In addition to dechlorination, Prime acts as a gentle detoxifier. It helps neutralize ammonia, nitrite, and certain heavy metals present in typical tap water, offering a practical window of time (up to 48 hours) for your biofilter to begin processing toxins. This can make the transition during a new setup or routine maintenance less stressful for inhabitants and more forgiving for the overall ecosystem.
Prime is designed with the aquarium hobbyist in mind. It supports water changes and new-tank setups by offering a straightforward way to prepare water that is more welcoming to beneficial bacteria and fish, without masking the need for routine testing and maintenance.
Designed by scientists and hobbyists, Prime blends practical chemistry with hands-on experience. While it does not replace proper tank husbandry, it provides a dependable starting point for safer water when introducing new fish or performing changes.
Q: What does Seachem Prime do for my aquarium?
A: Prime removes chlorine and chloramine and detoxifies ammonia, nitrite, and heavy metals to help create safer water for fish.
Q: How do I dose Seachem Prime for a new water change?
A: Add 1 capful (5 mL) per 200 L (50 US gallons) of new water; for high chloramine, consider a double dose.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
Thanks for subscribing!
This email has been registered!
| Product | Description | Collection | Availability | Product type | Other details |
|---|