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30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The SEERWAY Scat Mat delivers a practical, nonvisual boundary to help guide dogs and cats away from furniture and off-limits areas. This kit includes two identical mats in one box for versatile setup and cost efficiency, making it easy to cover multiple zones like couches, counters, beds, and entryways.
Three training modes give you flexible options to match your pet’s responses. Static delivers a steady cue, Tone emits a beep, and Static plus Tone combines cues for progressive learning. A common approach is to start with Tone plus Static, then transition to Tone or Static alone as your pet adapts.
Powering the mats on requires a 9V battery (not included). After turning on, allow a brief calibration window of about one minute before the first cue. If a pet stays on the mat too long, the system enters a rest cycle and then restarts to re-establish the barrier.
Use at doorway thresholds, couch edges, kitchen counters, stairs, or near a child play area to establish clear boundaries. The mats are designed for indoor use and can be moved as routines change, making them suitable for living rooms, bedrooms, hallways, or entryways.
Note: Results vary by animal. This training aid should be used in conjunction with guidance from a veterinarian or trainer, and users should read the manual before use. The manufacturer does not guarantee behavior modification in every case.
Q: What is included in the SEERWAY Scat Mat 2 Pieces box?
A: Two identical mats and a setup guide; batteries are not included.
Q: What training modes does SEERWAY Scat Mat offer and how should I start?
A: Three modes: Static, Tone, and Static+Tone. Start with Tone+Static, then try Tone as your pet responds.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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