Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Keep your home feeling calm and secure with the SIGNS SecureCat Home Stick Diffuser Refill. Designed for the Home starter kit, this 30-day refill lets you maintain a steady pheromone presence without cords or outlets.
The refill process is straightforward: wash the original glass jar, discard the old sticks, pour in the refill liquid, insert fresh sticks, and you’re ready for another month of continuous diffusion that can cover up to 600 square feet.
How it works: pour the refill into the original jar, add the sticks, and you’re set. The product is backed by extensive pheromone research aimed at helping pets adapt to modern homes.
Q: How long does the SIGNS SecureCat 30-day refill last and what space does it cover?
A: The refill lasts up to 30 days, covering up to 600 square feet of space with continuous diffusion.
Q: Is the setup easy and eco-friendly?
A: Yes. Pour the refill into the original jar, add the sticks, and enjoy a plug-free diffusion.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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