Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for humane, non-contact training, SilentPal combines a dual-unit design with a dual-frequency ultrasonic system. The fixed frequency works together with alternating frequencies to help keep dogs attentive without becoming desensitized. This approach supports many dogs aged 6 months to 8 years.
Three adjustable modes give you options for different environments and temperaments. The ultrasonic sound is paired with a bright LED cue for clear feedback. This setup provides a safe alternative to shock collars and can be used for daily obedience, reducing barking, and addressing disturbances from a neighbor's dog.
With up to 15 feet of reach, you can intervene from a distance in your yard, park, or during walks. The ergonomic body sits comfortably in the hand, supporting longer training sessions without fatigue.
USB-C charging delivers a full recharge in about 1.5 hours. A typical charge supports days of regular use, and the device is compact and 50% smaller than earlier models for easy everyday carry.
SilentPal fuses a bark deterrent, training whistle, and cue tool into one simple device. Use the Aim-Command-Reward method to guide your dog toward calmer, happier behavior through consistent, humane guidance.
Q: Is SilentPal safe for my dog and home?
A: Yes. It uses ultrasonic sound and a bright LED cue without physical contact for humane training indoors or outdoors.
Q: How far can it reach and how long does charging take?
A: Up to 15 feet of range; USB-C charging fully in about 1.5 hours, with many days of use per charge.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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