Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The SureFlap SureFeed Microchip Pet Feeder Connect blends smart technology with everyday mealtimes, helping you monitor portions and feeding times so you can serve consistent meals even in a busy household. Its microchip or RFID access helps keep the bowl dedicated to your registered pet, while the integrated design balances convenience with care.
Portions are set in the Sure Petcare app via the hub (sold separately). When you fill the bowl, LEDs guide you to the correct portion weight with accuracy within 1 g. The feeder’s built-in scales help you notice subtle changes in your pet’s eating patterns over time.
Ideal for households with multiple pets or pets on special diets. The microchip operated design prevents other animals from accessing the food, depending on the registered pet’s ID microchip or RFID collar tag included with the kit.
Use the app to view when your pet was last fed and track feeding habits over time. Notifications tell you how much your pet eats at each visit, whether they consumed wet or dry food when using two half bowls, and when the bowl is topped up. This information supports you in adjusting routines and portions at a distance.
Set contains 1 SureFeed Microchip Pet Feeder Connect, 1 gray single bowl, 2 gray half bowls, 1 gray mat, 1 user manual, and 1 RFID collar tag. The feeder runs on four C cells and commonly lasts around six months with normal use (batteries not included). The hub is required to connect the feeder to the app and access enhanced features.
Q: What do I need to use the SureFeed Microchip Pet Feeder Connect?
A: You’ll need the Sure Petcare hub (sold separately) and a registered pet's microchip or RFID tag; batteries are not included.
Q: What feeding insights can I view in the app?
A: The app records last feeding times, daily totals, and whether meals were wet or dry when using two half bowls.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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