Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The TBC PET Interactive Dog Ball with Remote invites your canine companion to a dynamic playtime that combines movement, response, and bonding. With a 32-foot unobstructed range, you can guide action from a distance, turning ordinary fetch into a collaborative activity that supports engagement and overall well-being.
Three adaptable play modes let you tailor the experience to your dog's mood and energy. In Passive mode, the ball delivers rapid bouncing to invite curiosity; Standard mode provides a steady rhythm for continuous action; Gentle mode offers soft shaking or slow rolling for timid or new players. The remote control allows seamless mode switching mid-play, keeping you involved without interrupting the fun.
Durable yet light, the ball is crafted from elastic E-TPU, delivering a rebound rate over 63%. It’s chew-resistant and non-toxic, designed for quiet indoor use so you can enjoy interactive sessions without disruptive noise. The 3.15-inch diameter and slim shell strike a balance between easy handling and exciting movement, making it suitable for dogs across life stages.
Powerful yet portable, the toy charges quickly via USB-C in about one hour, delivering roughly three hours of continuous play. With short breaks, you can extend sessions to around four hours, reducing downtime and keeping your dog engaged.
Designed for dogs of all sizes, this ball can serve as a satisfying chew for larger breeds or a comforting companion for smaller dogs. Supervise early play to help your dog learn how to interact with the toy and to strengthen your bond through shared exploration.
We stand behind the product with dependable after-sales support. If you ever receive a defective unit, our team will arrange a replacement promptly to get you back to play quickly.
Q: What play modes does the TBC PET Interactive Dog Ball offer?
A: Three modes: Passive, Standard, and Gentle, plus a remote-controlled big bounce option.
Q: How long does the battery last and how long to charge?
A: USB-C charging in about 1 hour provides roughly 3 hours of continuous play.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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