Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Tetra AquaSafe Plus is designed to make tap water safe for fish in both freshwater and marine aquariums. Its BioExtract formula uses natural biopolymers to support the development of beneficial filter bacteria, contributing to healthier and clearer water. The formula also includes ingredients that form a slime coat to help protect fish and support gentle healing of minor abrasions, while colloid ingredients help shield gills and membranes from irritation. This combination aims to create a more stable environment without being a medication.
What you’ll notice in daily use is a more approachable setup routine, clearer water during and after changes, and a calmer, more comfortable environment for your aquatic residents. The conditioner is intended for use in a range of scenarios, including new tank setup, monthly partial water changes, and evaporation replacements, making it a versatile addition to many hobbyists’ routines.
Follow the simple dosing directions to balance your tank's water chemistry. For every 10 gallons of water, add 1 teaspoon (5 mL). The cap doubles as a measuring cup—fill to the inner ring-line to treat 10 gallons, or use a full capful for 20 gallons. Always ensure replacement water matches the tank’s temperature to minimize stress during water changes. Note that AquaSafe Plus is not a medication and should not replace prescribed treatments.
Since 1951, Tetra has built a reputation for fish care expertise, offering a wide range of products designed to simplify maintenance and enhance the beauty of home aquariums. AquaSafe Plus complements food, test kits, equipment, and decor in a complete ecosystem that supports hobbyists—from first-timers to seasoned aquarists.
Q: How do I use Tetra AquaSafe Plus in my tank?
A: Add 1 teaspoon (5 mL) per 10 gallons, and use the cap as a measuring guide; match replacement water temperature.
Q: Is AquaSafe Plus a medication for fish illness?
A: No. It’s a water conditioner that neutralizes toxins and supports slime coat and water clarity; it is not a substitute for medications.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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