Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The TiereCare Guinea Pig Hideout with Tunnel is built to spark exploration while offering a secure corner for relaxation. Its compact footprint—measuring 10" x 10" x 10" with a 12" tunnel and a 7" diameter opening—welcomes your small pet to peek, explore, and settle in when needed.
This set blends play and rest in one cozy space. The tunnel invites curious noses and twitching whiskers to investigate, while the cave-style hideaway delivers a soft, plush sanctuary where your pet can retreat after a busy session of exploration. The design supports a natural rhythm of activity and downtime, so your pet can stay engaged and relaxed in a single, tidy nook.
Crafted from ultra-soft long plush and a high-density sponge, the hideout is designed for long-lasting comfort. A non-slip base helps keep the unit stable on smooth cages and floors, so exploration and naps feel secure even during excited play.
Both the guinea pig house and the tunnel are machine washable, making routine cleaning straightforward. After multiple washes, the fabric tends to hold its shape and softness, helping maintain a hygienic environment without sacrificing comfort.
Although designed with guinea pigs in mind, this set is suitable for a range of small pets who enjoy hideaways, tunnels, and soft rest spaces. The plush interior creates a cozy cave-like feel that many small animals instinctively seek for dig-down naps or quiet observation from a secure opening.
To make the most of this enclosure, pair it with gentle enrichment toys or place it in a favorite corner of the cage. The combination of space, concealment, and tactile softness can help support daily play and relaxation routines.
Q: What small pets can use the TiereCare Hideout with Tunnel?
A: Ideal for guinea pigs, chinchillas, dwarf rabbits, ferrets, and hedgehogs for cozy play and rest.
Q: Is the hideout machine washable?
A: Yes, both the hideout and tunnel are machine washable for easy cleaning.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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