Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Discover the TQEW Floor-to-Ceiling Cat Tree, a versatile activity center designed to entertain multiple cats while saving floor space. The top structure is reinforced with three heavy‑duty steel screws and paired with a stable base, delivering a solid, wobble‑free experience in busy homes. With a height that adjusts from 55 to 120 inches, you can tailor the setup to your ceiling and room layout, keeping walls safe from accidental bumps.
This cat tree balances climbing, scratching, and lounging across multiple levels, giving cats several options to observe, pounce, and relax. The design aids vertical exploration and can fit into apartments, living rooms, or lofts thanks to its compact footprint and scalable height.
Place this cat tree in a sunny living room corner or a cozy apartment nook where cats can climb, scratch, and observe the room from a height. The modular posts and multi‑tier design let you adapt the layout as your feline family grows or rearranges itself for playtime and naps.
Crafted from CARB-certified pine wood and natural sisal rope, the tower emphasizes durability and non-toxicity. Non-slip mats on the platforms help reduce slips, while the rounded edges minimize sharp contact during lively sessions.
The package includes detailed installation diagrams, the necessary tools, and a link to a step-by-step video guide. Our 24/7 support team is ready to help with any questions, ensuring a smooth setup and ongoing enjoyment for your cats.
Care tips: wipe surfaces with a damp cloth and spot-clean plush areas to keep the cat tree looking fresh and inviting for years of play.
Q: What ceiling heights does this cat tree fit?
A: The height is adjustable from 55 to 120 inches and requires no drilling.
Q: What support and setup options come with it?
A: Installation diagrams, included tools, a step-by-step video guide, and 24/7 customer support are provided.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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