Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items


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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Tracki combines a compact, collar-ready tracker with strong cellular connectivity to help you stay informed about your dog's whereabouts. The device uses a built-in SIM across 4G, 3G, and 2G networks, delivering location data to your iOS, Android, or web app. A subscription from $3.99 per month unlocks live tracking features and practical notifications, giving you a clear view of daily adventures and any moments of concern.
Chase Mode provides updates as often as every five seconds, helping you quickly locate a dog on a spirited walk or during an off-leash moment. The Community Ring expands your network by inviting trusted friends and neighbors to assist in recovery, turning a single tracker into a small, collaborative safety system.
The Tracki unit is small and lightweight, designed to fit a wide range of collars without adding bulk. It works across devices—iOS, Android, and web apps—so multiple people can monitor the same pet at once. A lifetime warranty covers the device against loss or damage, offering long-term reassurance for busy pet households.
With IP67 waterproof protection, Tracki shruggs off rain, splashes, and shallow submersion for up to 30 minutes, making it suitable for daily outdoor adventures. The built-in SIM keeps connectivity beyond Bluetooth range, whether you’re in a park, on a trail, or by the water.
Receive alerts for escape attempts, fence breaches, movement, speed, and low battery. You can choose how to get notifications—push, email, or SMS—and share access with trusted contacts for around-the-clock awareness.
In sum, Tracki offers practical real-time visibility, durable construction, and flexible sharing that fit into everyday routines. The possibilities include faster location checks, safer walks, and a reliable way to stay connected with your dog during varied activities—without overpromising outcomes.
Q: How does Tracki Dog GPS Tracker work?
A: The device uses a built-in SIM with 4G/3G/2G and location data sent to your app.
Q: Is Tracki waterproof and how long does the battery last?
A: The tracker is IP67 waterproof and designed for extended use between charges.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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