Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items


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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Track your dog with live location updates every 2–3 seconds, across the globe. Unlike devices that refresh infrequently or rely on a limited range, Tractive lets you follow every step from anywhere, anytime.
Tractive observes changes in your dog’s heart rate and respiration, providing early visibility into patterns during walks, rest, or play. This data is shown alongside location information for context.
The tracker learns your dog’s normal routines and can highlight deviations in sleep, activity, or barking. Alerts are delivered so you can review and respond if needed.
Set custom virtual fences around your yard, a favorite park, or a neighborhood route. You’ll receive instant alerts if your dog leaves the area, and you can review location history to retrace their steps.
With up to 14 days of battery life, a lightweight build, and full waterproofing, the tracker is ready for everyday wear and outdoor excursions. A brighter LED and louder sound help you locate them faster in dim light or noisy places.
Q: What is the tracking range and update frequency?
A: Real-time updates occur every 2–3 seconds, with no practical range limits, wherever your dog goes.
Q: Can the device monitor health signals and alerts?
A: Yes, it monitors heart and respiration patterns and sends alerts for unusual activity or barking to keep you informed.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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