Description
xOverview
The Tractive Smart Dog GPS Tracker in a fresh mint finish brings visibility and peace of mind to daily adventures with your canine companion. Designed for active dogs and curious explorers, this device blends precise location sharing with practical safety features, all in a compact, lightweight package.
Real-time location and safety
Experience live location updates across the country, refreshing every 2-3 seconds. It’s up to 30x faster than devices that refresh less often, helping you quickly understand where your dog is during busy days out in the open or unexpected detours. You can set up safe zones and receive instant alerts if your dog strays, plus review a detailed location history to spot patterns over time.
- Real-time GPS tracking with rapid updates
- Virtual fences and leave-area alerts
- Location history you can revisit for context
Health, activity, and wellbeing
Beyond location, the Tractive app provides Health & Activity Monitoring so you can observe daily health indicators, sleep patterns, and activity levels. The Vital Signs Monitoring of Heart & Respiratory Rate is included as part of the health suite, offering routine insights to help you spot changes in routines without interpreting medical claims.
- Daily health metrics, sleep, and activity data
- Vital Signs Monitoring of Heart & Respiratory Rate
- iOS and Android app access for on-the-go checks
Durability and battery life
The tracker is lightweight and waterproof, built to handle outdoor adventures with your dog. A long-lasting battery delivers up to 10 days of power in typical use, and you can extend life further with Power Saving Zones designed for calmer periods.
- Lightweight, rugged, and waterproof design
- Up to 10 days of battery life
- Power Saving Zones to extend runtime
Risk-free start
This bundle includes 6 months of premium service at no extra activation fee, covering the integrated SIM card and data so you can begin tracking your pet right away.
- 6 months of premium service included
- No activation fee to start
- Comprehensive tracking and safety tools from day one
FAQ
Q: What is included in the 6-month premium service?
A: Six months of premium service are included, covering data with the built-in SIM and no activation fee.
Q: How do virtual fences work and what alerts are available?
A: Create safe zones, receive alerts when your dog leaves, and review location history for patterns.
Shipping & Return
xShipping Policy
Order Processing Time
At Petlywox, we work to process every pet supply order as quickly and carefully as possible. All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is a delay in fulfilling your order, Petlywox will notify you promptly by email.
Shipping Time
We ship pet products, pet supplies, dog products, cat products, pet accessories, grooming supplies, feeding essentials, toys, beds, collars, leashes, and everyday pet care items across the United States.
- Standard delivery: estimated 3–5 business days after dispatch in most U.S. locations.
- Remote or limited-service areas: delivery may take longer due to distance, carrier routes, weather conditions, or local delivery limitations.
While we always strive for fast and reliable delivery, once a package has been handed over to the carrier, Petlywox is not responsible for carrier delays, weather-related disruptions, incorrect addresses, or delivery issues outside our control.
Shipping Confirmation and Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and tracking link. Tracking details typically become active within 24–48 hours after shipment.
If your tracking link does not update immediately, please allow some time for the carrier system to refresh. Your package may already be moving even if the tracking page has not yet been updated.
Shipping Rates
Shipping within the United States is free on eligible orders. Petlywox is committed to offering convenient online shopping for pet owners with reliable delivery and affordable pet care essentials.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location, product availability, and carrier service options.
Address Accuracy
Please ensure your shipping address is complete and accurate before placing your order. Petlywox is not responsible for delays, lost shipments, failed delivery attempts, or delivery issues caused by incorrect, incomplete, or inaccessible addresses.
If you notice an address mistake after placing your order, please contact us as soon as possible at petlywox@gmail.com. We will do our best to help, but address changes cannot be guaranteed once the order has been processed or shipped.
Damaged or Lost Packages
If your order arrives damaged, please contact us immediately at petlywox@gmail.com with photos of the package, shipping label, and its contents. We will review the issue and assist you as quickly as possible.
If your package is marked as “delivered” but you have not received it, please check around your property, mailbox, front desk, parcel locker, neighbours, or your local delivery office. If the issue continues, email us and we will help you review the delivery status with the carrier.
International Shipping
At this time, Petlywox primarily ships within the United States. We may expand our shipping coverage to additional destinations in the future.
Pet Product Shipping Notice
Some pet products, pet accessories, grooming items, feeding supplies, or large pet essentials may ship separately depending on product availability, warehouse location, carrier restrictions, or package size. If your order includes multiple items, they may arrive in separate packages.
Delivery time for oversized pet products such as crates, beds, gates, carriers, or large pet accessories may vary depending on carrier handling and local delivery conditions.
Contact
If you have any questions about shipping, tracking, delivery times, pet supply orders, or damaged packages, please contact us at:
Email: petlywox@gmail.com
Website: petlywox.com
United States Contact / Return Address:
Petlywox
1970 Old Cuthbert Rd 250/B
Cherry Hill, New Jersey 08034
United States
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