Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The TRIXIE Poker Box 2 is built for dogs that crave a fresh challenge. As a Level 3 food puzzle, it blends clever mechanisms with a rewarding payoff. Your pup nudges, nudges again, and discovers a tasty reward, inviting another round of thinking through the steps.
More than a simple treat dispenser, this puzzle guides your dog through a sequence of actions. Each stage invites a new move — lift, flip, pull — revealing hidden compartments and extra surprises. The result is play that engages the mind and holds attention longer than passive snacking.
A thoughtful mix of actions creates the path to the treat. Dogs often learn by trial and error, gradually discovering the correct order to unlock each level. The design builds anticipation and patience, turning every success into a satisfying moment of accomplishment.
This toy is crafted to turn routine moments into meaningful play. Use it during mealtime prep, after a busy day, or as a constructive activity to channel energy into curiosity and problem solving. Play sessions can be adapted to fit your schedule, from quick challenges to longer problem solving.
TRIXIE emphasizes safe materials and straightforward cleaning. After play, rinse with warm water and soap, then air dry. The toy is dishwasher safe for thorough sanitizing between uses. Always supervise your dog during initial uses and regularly inspect for wear.
Alongside the level 3 challenge, practical tips help you maximize time with your dog and strengthen your bond through play. Remember that no toy is completely indestructible, and safety comes first during every session. This puzzle is designed to grow with your dog as they gain experience and curiosity.
Q: Is the TRIXIE Poker Box 2 suitable for all dog sizes?
A: Best for many medium to large dogs or puzzle-loving pups; supervise during use.
Q: How should I clean and maintain the toy?
A: Rinse with warm water and soap; dishwasher safe; inspect for wear and replace if damaged.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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