Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Think More—Play Longer. TRIXIE’s Dog Activity puzzles turn mealtime into a mindful challenge that taps into your dog’s natural sniffing, pawing, and problem-solving instincts. The Rod Board Level 1 is sized for beginners, offering a gentle yet engaging entry into interactive play that can be enjoyed by dogs at any pace.
In this setup, rods sit in a shallow tray, waiting to be nudged or pushed by a curious snout or paw. As your dog explores, hidden compartments reveal delicious rewards, creating a simple cause-and-effect loop that can hold attention and encourage steady focus during play. Completing the puzzle provides a sense of accomplishment and a positive reinforcement moment that can extend far beyond the initial session.
Beyond the moment of reward, the design supports a measured feeding routine. The controlled dispensing helps with portion control during enrichment, and it can pair with training cues to reinforce desirable behaviors. The board stays put on the floor thanks to non-slip feet, helping keep play contained and enjoyable without chasing toys around the room.
Constructed with safety in mind, the Rod Board uses BPA-free, phthalate-free, and lead-free materials. It’s designed to withstand eager play while remaining easy to clean between uses. Cleaning is straightforward: hand wash with soap and warm water, and the board is dishwasher-safe for quick sanitation after messier sessions.
Enrichment toys are a learning experience. If your dog is new to interactive puzzles, start with an easy setup, use high-value treats, and reward curiosity. Gradually increase the challenge as confidence grows, and always supervise during initial sessions to ensure safe, positive play.
Q: Is the TRIXIE Rod Board suitable for my dog’s age or skill level?
A: Yes, the Level 1 puzzle is ideal for beginners, introducing basic rod-nudging and treat-based play.
Q: How should I clean and supervise the Rod Board during use?
A: Wash with warm soap and water; supervise initial sessions and check for wear.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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