Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items



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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The TUG 360° Tangle-Free Retractable Dog Leash blends everyday practicality with thoughtful design. A 16 ft nylon tape gives your dog enough room to explore while you stay in comfortable, controlled reach. The circular motion of the tape helps reduce tangling when you nudge around corners or weave through crowd-friendly spaces, making walks feel smoother for both of you.
A key feature is the one-handed operation: the thumb-activated lock, pause, and release let you respond quickly to changing moments on the go. The ergonomic anti-slip handle stays comfortable during long strolls, absorbing the natural grip you use as you steer your dog along sidewalks, trails, and park paths.
Three size categories help you match the leash to your dog: Small for pets under 35 lbs, Medium for under 55 lbs, and Large for under 110 lbs. Note that retractable leashes are not suitable for dogs that chew. Please review the product dimensions before purchasing to ensure a proper fit.
Whether you’re navigating busy sidewalks, enjoying a fenced park, or practicing leash manners, this leash is designed to adapt to your routine. The smooth retraction helps keep your space tidy when you’re returning to the car or storing the leash away after a walk.
Q: What sizes is the TUG 360° leash available in?
A: Sizes are Small for under 35 lbs, Medium for under 55 lbs, and Large for under 110 lbs.
Q: Is this leash suitable for dogs that chew or pull excessively?
A: The leash is not designed for dogs that chew; supervision and proper use are advised.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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