Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The TVM Interactive Dog Ball blends a rugged TPU and PC shell with intelligent motion to keep dogs actively engaged. Designed for small and medium breeds, its durable construction supports lively play while caring for dental-friendly wear resistance during regular use.
Four selectable modes let you tailor the play experience to energy level and personality. Gentle mode offers smooth rolling for calmer sessions, Standard keeps a steady pace, Active drives lively bursts, and Glow adds visibility for low-light adventures. Each mode encourages a mix of mental stimulation and physical movement, helping your dog stay busy and entertained.
A more capable motor supports longer play times with a quick 1.5 hour USB charge, delivering up to 4 hours of use. In Smart Mode, the ball automatically enters standby after 2 minutes and 40 seconds of activity to save energy; a simple touch reactivates the features.
Reinforced with dual safety locks and stitched seams, the ball is built to endure enthusiastic play. For best results, rotate until you sense resistance and hear no clicking to ensure the lock is secured before play.
Whether indoors on tile or outdoors on damp grass, the waterproof shell stands up to splashes and mud. Cleaning is simple—just rinse or wipe after play for quick maintenance and more time for fun.
package contents include the Interactive Dog Ball Toy, USB charging cable, and a user manual. If you encounter any issues, TVM support is available to help.
This ball combines tactile appeal, visual excitement, and reliable durability to support healthy activity. It offers a flexible play framework that can be adapted to your dog’s pace while staying easy to maintain.
Q: Is this toy safe for my dog?
A: Constructed from bite resistant TPU and PC with reinforced seams and safety locks.
Q: What are the charging details and battery life?
A: USB charging; up to 4 hours of play after 1.5 hours charge; Smart Mode standby after 2 minutes 40 seconds.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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