Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The VANKEAN Dog Crate Mat combines two climates in one practical bed: a soft, warm plush side for cooler rooms and a breathable grey canvas side ideal for warmer days. Its waterproof interior lining protects the high-density foam, helping maintain shape and support even after accidents. This mat is designed to fit a wide range of crates and living spaces, so your furry friend can rest soundly wherever you two go.
Sizes range from Small to XX-Large, with specific crate dimensions guiding your choice. Typical configurations align with crate dimensions such as 24x18x3 inches up to 48x30x3 inches. Consider measuring your crate before purchasing to ensure a snug fit for your dog’s preferred sleeping position.
The mat ships vacuum-compressed and may take a day or two to fully regain its loft. A chew toy suggestion helps preserve the fabric’s life for puppies or teething dogs. The product comes with a customer assurance plan: a 30-day free return window and a 90-day replacement warranty for material defects, underscoring a focus on long-term use and pet safety.
With VANKEAN, you’re getting a thoughtfully designed bed that supports daily routines and restful moments. It’s a practical upgrade from a simple mat, offering warmth, cooling versatility, and straightforward care—alongside the option to replace worn parts if needed. While outcomes vary, many pet owners report smoother crate time and better overall comfort for everyday use.
Q: What sizes are available for the VANKEAN Dog Crate Mat?
A: Sizes range from Small to XX-Large, to fit most crates and dogs.
Q: How do I care for and maintain the mat?
A: Removable, machine-washable cover; waterproof inner lining protects foam; air dry recommended.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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