Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The X-partner Pet Memorial Frame with Collar Holder blends natural warmth with purposeful design to celebrate a beloved companion. Carved from eco-friendly wood with a rustic finish, the frame brings a soft, tactile touch to any room and provides a dedicated space for your pet's collar and photo. The grain and texture invite quiet reflection, while the compact silhouette fits on a desk, shelf, or wall display.
Two elements come together in a single keepsake: a secure collar holder and a cherished portrait. The collar slot measures 1.77 inches by 0.78 inches, offering a snug home for standard collars without crowding the image. The engraved message You were my favorite hello and my hardest goodbye serves as a gentle reminder of the bond you shared every day.
Designed to honor both the tangible and the visual memory, this frame perforates to secure a collar while presenting your favorite photo. It creates a natural tribute that you can revisit as time passes, turning a simple photo into a living memory you can touch and feel.
In addition to the frame itself, you receive ribbon-wrapped presentation with a premium gift box labeled Especially for You. It is a considerate way to offer comfort to friends or family facing pet loss and to celebrate a life well loved.
Whether in a living room, home office, or pet memorial corner, this frame adapts to your space. Place it on a desk, sit it on a shelf, or mount it on a wall to create a heartfelt tribute that grows with your memories.
Eco-friendly wood with a rustic finish, designed for everyday display. Wipe with a soft, dry cloth to maintain the grain and keep the surface free of dust. Avoid harsh chemicals or soaking the wood.
Q: What size is the collar holder slot?
A: The collar holder slot measures 1.77 inches by 0.78 inches, designed to display most standard pet collars alongside a photo.
Q: Is this frame suitable for dogs and cats?
A: Yes, it suits both dogs and cats and can display a photo along with keepsakes in a rustic memorial frame.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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