Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
When temperatures rise, your furry friend deserves a safe, comfortable place to rest. The Yoheueoa Dog Cooling Mat uses a non-toxic solid gel that stays evenly dispersed, with no water, electricity, or refrigeration needed. In practice, many pets respond with a relaxed sigh and a content stretch as they settle onto the cool surface, enjoying a refreshing pause on hot days.
Designed with a six‑layer construction and high‑tech ice silk (Q-MAX 0.5), it delivers instant relief and lasting comfort. An upgraded 2.0 TPU film adds durability, while a soft top layer provides gentle support. The non-slip rubber backing helps keep the bed in place on floors, sofas, or beds—an essential feature for active, restless pets.
Place the mat on a cool spot in the living room, on a favorite sofa, or in the car after a sunny outing. The surface cleans easily with a damp cloth, helping keep the area fresh and odor-free between rests. When traveling, its foldable design makes it simple to tuck into a bag for on-the-go cooling.
Note: due to premium solid gel, gentle creases may appear on unpacking. Smooth them out by hand or use for 2–3 days until they fade naturally. If you have questions, our team aims to respond within 24 hours.
The Medium mat (50×65 cm) suits many breeds, while the Large mat (55×80 cm) provides extra lounging space. Suitable for indoor use, car rides, or outdoor lounging, it offers a dependable cooling surface wherever your pet goes.
Q: Is the Yoheueoa Dog Cooling Mat safe for pets?
A: Yes. It uses a non-toxic solid gel with no water or electricity required.
Q: What sizes are available and how do I clean it?
A: Available in Medium 50×65 cm and Large 55×80 cm; wipe with a damp cloth for quick cleaning.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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