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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Zilla 11 Gallon Glass Tropical Vertical Habitat Starter Kit is a tall, space-efficient terrarium built for arboreal residents who love vertical living. Its footprint measures 12 inches by 12 inches with an 18-inch tall front, creating a narrow, climbing-friendly enclosure that fits neatly in apartments, desks, or corner spaces. The 5-inch-deep bottom is water-tight, opening possibilities for gentle water features or a small paludarium corner, while the textured rock-like background adds depth and inviting crevices for hides and climbs. This combination supports natural behaviors without taking over your room.
Every detail is chosen to support straightforward maintenance and pet safety. The front-opening door uses a locking latch and pin for added security, while the hinged lid and rust-resistant powder-coated screen make dual-access simple without compromising airflow. A humidity/temperature gauge sits at a glance, helping you monitor the microclimate, and a feeding dish plus the included substrate are ready to help you set up a functional habitat right away.
In practice, this vertical layout suits small tree-dwelling species that thrive with elevated space. The bottom water feature invites gentle water movement or a subtle reflection of natural ponds, while the textured backdrop invites climbing and basking. The compact light and heat source can help maintain a comfortable environment for daily exploration without a bulky footprint.
Not recommended for iguanas, monitors, or larger reptiles. To maximize comfort, monitor humidity and temperature and adjust to your pet’s preferences as you observe their daily activity and behavior.
Each unit ships with reinforced packaging designed to protect glass during transit, helping ensure it arrives ready for setup.
Q: What reptiles or amphibians is the Zilla 11 gallon Tropical Vertical Habitat kit best suited for?
A: This kit suits small arboreal species like tree frogs and crested geckos; not recommended for iguanas, monitors, or larger reptiles.
Q: What’s included in the starter kit?
A: Includes 12x12x18 glass terrarium, rock-like background, locking latch, hinged top, mini halogen dome with bulb, coconut husk bedding, humidity/temperature gauge, feeding dish, and setup guide.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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